Management

1. Marshall Goldsmith Stakeholder-Centered Executive Coaching®

Summary

When the steps in the coaching process are followed correctly and faithfully, managers and executives will experience, almost always, a positive behavior change – not as judged by themselves (though they very much see and feel it), but as judged by pre-selected key stakeholders.

The key variable in determining the success of coaching is not the coach; it is the person being coached and their co-workers. Combining with Marshall Goldsmith Stakeholder Centered Coaching® methodology that put the concepts into a clear 7-step process, participants understand the foundational concepts of coaching, and learn to create measurable results.

  • Foundational concepts of collaborative coaching
  • Key characteristics of an effective coach
  • Effective coaching styles
  • The importance of 3V communication to coaching
  • What are my current behaviors
  • Determining desired behavior
  • Determining key stakeholders
  • Marshall Goldsmith 7-step process – addressing:
  • Stakeholders’ involvement
  • Emphasis on feedback
  • Behaviors & perceptions change
  • Develop an on-going follow-up process

2. EQ – SEI™ Emotional Intelligence for Management Improvement

Summary

The Six Seconds Emotional Intelligence Assessment (SEI™) is a suite of effective tools that measure EQ and equip people with a framework for putting emotional intelligence into action. The tools are used for a broad range of training, coaching, selection, and development needs. SEI is the best-in-class because of the blend of strong psychometric, easy practicality, and global relevance.

Where several other tools provide meaningful feedback, the SEI is unique because it’s not just feedback. It delivers a process framework that equips people to actually use emotional intelligence. The SEI™ also links EQ to real life; it includes two questionnaires, an assessment of current “success factors” (e.g., effectiveness and relationships) and the EQ measure; this puts EQ in the context of important work & life outcomes, providing the “so what?” to make EQ relevant.